What can Universal Workflow do?

Checkmark

Universal Workflow can

  • Replace paper, PDF, and Word Document forms with intuitive online forms
  • Replace cumbersome signature processes with Workflow approvals
  • Streamline business processes
Circle with a strikethrough

Universal Workflow can't

  • Route to individuals outside of the University of Iowa
  • Include sensitive, personally identifiable information, including:
    • Credit card information
    • SSNs

Where to send your request

Universal Workflow supports a lot of different business processes across campus, and not every request belongs with CLAS Technology Services. Use this table to find the right destination before submitting a request — it'll get you a faster answer.

If your request is about...

  • A new Workflow form
  • Changes and/or questions regarding an existing Workflow form specific to your department

Email clas-workflow-forms@uiowa.edu.

If your request is about...

  • MAUI forms, HR transactions, ProTrav, eVouchers, requisitions, scholarships, time records, requesting access to AP/PO, position management corrections, Graduate College forms, DSP forms
  • A form that has already started routing and needs a signature updated (Please include the 8-digit workflow ID in your request)
  • A form that has already started routing and appears to be stuck or needs additional help (Please include the 8-digit workflow ID in your request)
  • Anything else (or if you aren't sure)

Email clas-workflow-help@uiowa.edu.

Consider the following information when making requests...

  • Please include the form name and link in your request to expedite the process.
  • We strive to process all requests as quickly as possible in the order they come into our inbox. You can expect a response within 48 hours.
  • If you have specific requirements, please include as many details as possible in your request.
  • For form creation, sometimes a meeting will be scheduled to further discuss details.

How-to guide

The Workflow How-To Guide is a PDF that provides guidance on how to create and edit a Universal Workflow form. Use it to review the five components to creating a form: name and create a form, customize form fields, adjust form settings, route editing, and text/prod development.

Review the guide

Video tutorials

Creating and naming forms

UI person search fields

Multiple choice fields

Customize routing

Test/prod deployment

Out of office delegation